OK. You failed to take these tips to heart. Or it s possible that you did everything right and still got hacked. Let s talk about preparing for that event. For starters don t use a free email account for important business transactions or any other type of email that is personal or important. Here s why. Providers of free email accounts often are next to impossible to reach when your account is hacked. That makes sense after all they can t afford to spend a lot of support money when no money is coming in to them. On the other hand you are a paying customer of your Internet provider, so it s more likely that you can get personal help for your problem. Getting quick help is important since, once your account has been hacked, it s likely that you won t be able to receive new emails or, in some cases, to see old emails. Hackers often change the password so that you ll be blocked from opening your own account.